Terms of Service

Last updated November 10, 2026

These terms cover using Fieldwork, the app field-service companies use to schedule and run their jobs. By creating an account or using Fieldwork, you agree to them. “We” means Fieldwork; “your company” means the company whose Fieldwork account you use.

Who can use Fieldwork

  • Fieldwork is for businesses and the people who work for them.
  • The person who sets up a company's account must be allowed to act for that company. Company admins decide who joins and what role they have.
  • Keep your password to yourself. You're responsible for what happens under your account.

Your company's data

The customers, jobs, photos, notes and hours your company puts into Fieldwork belong to your company. We use them only to run Fieldwork for your company, as described in the Privacy Policy.

Your company is responsible for having the right to store its customers' information and photos in Fieldwork.

Acceptable use

Don't use Fieldwork to:

  • break the law or anyone else's rights;
  • try to reach another company's data, or anything you aren't allowed to see;
  • interfere with or overload the service, or try to get around its security.

Plans and payment

Some features or team sizes may need a paid plan. Any price, billing period, trial and limit is shown in the app before your company subscribes. Paid plans renew automatically until cancelled, and an admin can cancel at any time to stop future charges. Payments are handled by Stripe.

The service

We work to keep Fieldwork running and your data safe, but it's provided “as is”, without guarantees that it will always be available or free of errors. We may change, add or remove features over time.

Ending your use

You can delete your account, and an admin can delete the whole company, at any time from the Account page. We may suspend or close an account that breaks these terms.

Limits on liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or lost data, from using Fieldwork. Our total liability for any claim is limited to what your company paid us for Fieldwork in the 12 months before the claim.

Governing law

These terms are governed by the laws of the State of Florida, USA.

Changes to these terms

If these terms change, we'll update them on this page and change the date at the top. Using Fieldwork after a change means you accept the new terms.

Contact

Questions about these terms? Email owner.fieldwork@gmail.com.